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Terms & Conditions
FREIGHT
Freight prepaid per order to most cities on lighting fixtures is
$5000.00 and $10000.00 on poles or combination of poles and
lighting fixtures.
IP Lighting Ltd. reserves the right to charge freight extra to
remote locations in a Territories and Provinces in Canada,
Alaska, Hawaii, Puerto Rico and all other remote Protectorates
in North America.
IP Lighting Ltd. reserved the right to route shipments on
freight prepaid orders via the freight companies we have
selected.
Shipments can be made via air, or any other manner, when the
customer assumes the freight costs for the whole order and
submits such a request in writing with the order.
CLAIMS
The title of ownership transfers to purchaser upon delivery to
the transportation company. The transportation company assumes
responsibility when shipment is picked up at factory dock.
Inspect goods upon arrival. All claims for shortages or damages
during transportation to be made against the delivering carrier.
All other claims, including missing components, must be
submitted to IP Lighting Ltd. within 15 days of receipt of
shipment.
DELIVERY
The scheduled delivery from IP Lighting Ltd. is the best
approximation of the expected shipping date, but it not a
guaranteed shipping date. IP Lighting Ltd. shall not be
responsible for any direct or indirect damage or loss resulting
from delay in shipping. Time of delivery is not the essence of
this agreement.
RETURNS
Standard products may be returned only with written consent from
IP Lighting Ltd. Return shipments must be in original cartons,
with a copy of the Return Authorization document, freight
prepaid. All returns are subject to a minimum of 25% restocking
charges, plus any reconditioning costs. Returns due to defective
products must be returned for testing with written consent from
IP Lighting Ltd. Custom made products are non-returnable.
WARRANTY
All IP Lighting Ltd. products are carefully inspected and tested
before shipping, and are warranted to be free of material and
workmanship defects for a period of up to 3 years from date of
invoice. Claims must be submitted in writing to the factory.
Please refer to our specification sheets for exact warranty
period on each product.
IP Lighting Ltd. will not accept charges for any labor, repair
cost or transportation charges without expressed, prior to
written authorization. IP Lighting Ltd. responsibility of
defective product is limited solely to the replacement or repair
of the product, and does not include any incidental or
consequential damages which may be incurred. NO warranty,
expressed or implied, exists other than described above. No
person, agent or distributor has authority to give any other
warranty on behalf of IP Lighting Ltd.
BALLAST/LAMP WARRANTY
Ballasts, transformers or electronic drivers supplied in IP
Lighting Ltd. fixtures are those of recognized responsible
manufacturers.
Brand specific ballast, transformer, electronic driver or lamp
requests will be handled by quotation only.
Claims for defective ballasts, transformers or electronic
drivers should be made in writing to our representative. All our
fixtures ship complete with lamps as a bonus to our customers
and they have no warranty.
Any labor charges for replacement of defective ballasts,
transformers, electronic drivers and lamps will not be accepted
by IP Lighting Ltd.
QUOTATIONS
Quotation pricing is valid for 90 days. Any deviation from the
original quotation will require a re-quote.
PRICE
All published price sheets are subject to change without notice.
Prices exclude all taxes and freight where applicable.
CANCELLATION CHARGES
Custom made or Modified fixtures are non-refundable, and
non-cancelable, unless written approval is issued by IP Lighting
Ltd. Change to, or cancellation of works in progress, will be
subject to costs incurred for work completed.
MINIMUM BILLING ADDITIONS
Minimum billing is $200.00 net per order. Replacement parts are
exempt. Additions to orders already received and entered into
production will be considered as a new order.
TERMS
Terms are net 30 days. Discount for early payment might be
available at our discretion.
2% per month interest will be added to any outstanding amount
which is over 30 days.
IP Lighting Ltd. does not provide monthly statements. Please pay
each invoice independently.
ACCEPTANCE OF ORDERS
IP Lighting Ltd. appreciates your orders but we reserve the
rights to refuse any orders.
All orders will be on hold until it meets all applicable
conditions listed below.
--All purchase orders must be on your company’s official
purchase order and signed by your company’s authorized
purchaser.
--Project specific purchase orders must include a signed copy of
the specification sheet for each item listed on the purchase
order.
--All custom made product will require a 50% deposit at time of
order and balance paid in full before shipping.
--All special modified products will be treated as custom made
products
--Any order over $50000.00 will require a 25% deposit
DESIGN CHANGES
IP Lighting Ltd. reserves the right to change product design,
and/or catalog information without prior notification.
ESCALATION OF HOLD ORDERS
Unless otherwise agreed upon, all prices are firm for delivery
within six months of receipt of order at IP Lighting Ltd.
IP Lighting Ltd. reserves the right to review and adjust pricing
as necessary to reflect increased costs of goods on Hold Orders
older than six months.
SALES TAX
All taxes extra where applicable. |