Terms & Conditions

FREIGHT
Freight prepaid per order to most cities on lighting fixtures is $5000.00 and $10000.00 on poles or combination of poles and lighting fixtures.  IP Lighting Ltd. reserves the right to charge freight extra to remote locations in a Territories and Provinces in Canada, Alaska, Hawaii, Puerto Rico and all other remote Protectorates in North America.

IP Lighting Ltd. reserved the right to route shipments on freight prepaid orders via the freight companies we have selected.  Shipments can be made via air, or any other manner, when the customer assumes the freight costs for the whole order and submits such a request in writing with the order.

CLAIMS
The title of ownership transfers to purchaser upon delivery to the transportation company. The transportation company assumes responsibility when shipment is picked up at factory dock. Inspect goods upon arrival. All claims for shortages or damages during transportation to be made against the delivering carrier. All other claims, including missing components, must be submitted to IP Lighting Ltd. within 15 days of receipt of shipment.

DELIVERY
The scheduled delivery from IP Lighting Ltd. is the best approximation of the expected shipping date, but it not a guaranteed shipping date. IP Lighting Ltd. shall not be responsible for any direct or indirect damage or loss resulting from delay in shipping. Time of delivery is not the essence of this agreement.

RETURNS
Standard products may be returned only with written consent from IP Lighting Ltd. Return shipments must be in original cartons, with a copy of the Return Authorization document, freight prepaid. All returns are subject to a minimum of 25% restocking charges, plus any reconditioning costs. Returns due to defective products must be returned for testing with written consent from IP Lighting Ltd. Custom made products are non-returnable.

WARRANTY
All IP Lighting Ltd. products are carefully inspected and tested before shipping, and are warranted to be free of material and workmanship defects for a period of up to 3 years from date of invoice. Claims must be submitted in writing to the factory. Please refer to our specification sheets for exact warranty period on each product.

IP Lighting Ltd. will not accept charges for any labor, repair cost or transportation charges without expressed, prior to written authorization. IP Lighting Ltd. responsibility of defective product is limited solely to the replacement or repair of the product, and does not include any incidental or consequential damages which may be incurred. NO warranty, expressed or implied, exists other than described above. No person, agent or distributor has authority to give any other warranty on behalf of IP Lighting Ltd.

BALLAST/LAMP WARRANTY
Ballasts, transformers or electronic drivers supplied in IP Lighting Ltd. fixtures are those of recognized responsible manufacturers. Brand specific ballast, transformer, electronic driver or lamp requests will be handled by quotation only.

Claims for defective ballasts, transformers or electronic drivers should be made in writing to our representative. All our fixtures ship complete with lamps as a bonus to our customers and they have no warranty.

Any labor charges for replacement of defective ballasts, transformers, electronic drivers and lamps will not be accepted by IP Lighting Ltd.

QUOTATIONS
Quotation pricing is valid for 90 days. Any deviation from the original quotation will require a re-quote.

PRICE
All published price sheets are subject to change without notice. Prices exclude all taxes and freight where applicable.

CANCELLATION CHARGES
Custom made or Modified fixtures are non-refundable, and non-cancelable, unless written approval is issued by IP Lighting Ltd. Change to, or cancellation of works in progress, will be subject to costs incurred for work completed.

MINIMUM BILLING ADDITIONS
Minimum billing is $200.00 net per order. Replacement parts are exempt. Additions to orders already received and entered into production will be considered as a new order.

TERMS
Terms are net 30 days. Discount for early payment might be available at our discretion.
2% per month interest will be added to any outstanding amount which is over 30 days.
IP Lighting Ltd. does not provide monthly statements. Please pay each invoice independently.

ACCEPTANCE OF ORDERS
IP Lighting Ltd. appreciates your orders but we reserve the rights to refuse any orders.
All orders will be on hold until it meets all applicable conditions listed below.
--All purchase orders must be on your company’s official purchase order and signed by your company’s authorized purchaser.
--Project specific purchase orders must include a signed copy of the specification sheet for each item listed on the purchase order.
--All custom made product will require a 50% deposit at time of order and balance paid in full before shipping.
--All special modified products will be treated as custom made products
--Any order over $50000.00 will require a 25% deposit

DESIGN CHANGES
IP Lighting Ltd. reserves the right to change product design, and/or catalog information without prior notification.

ESCALATION OF HOLD ORDERS
Unless otherwise agreed upon, all prices are firm for delivery within six months of receipt of order at IP Lighting Ltd.
IP Lighting Ltd. reserves the right to review and adjust pricing as necessary to reflect increased costs of goods on Hold Orders older than six months.

SALES TAX
All taxes extra where applicable.

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